Patient connection is always the priority at RGU
RGU medical assistant Maria Valenzuela has been with the practice for more than 12 years at the Las Cruces location.
As a medical assistant, she helps patients and answer their questions. Her experience has given her the opportunity to learn so much, allowing her to give RGU patients the utmost care. Being there to help them through the entire process of their treatment is also important to her so that patients can see the same friendly face every time they come in.
“The best part about my job is the patients that we get to take care of,” says Maria. “We are not like a clinic where people just come one time. People come back every year. They remember you and they ask for you. Some of the surgeries can be scary. We deal with different types of cancers, and patients rely on us to ask about what is going to happen next or what can they expect. I am there to help make them comfortable.”
Maria Valenzuela knows that being a team member means staying flexible.
In addition to her role as head medical assistant for Dr. Gormley, she was ready to have an additional responsibility this year.
“I am the person that helps new practitioners get up to speed,” says Maria.
Right now she is helping the newest nurse practitioner learn all of the internal systems, such as how to use the online charting system.
In between helping the new practitioners get on board, Maria also fills in wherever she is needed. So each day she might be working in a different department or with a different physician. The change has been a big adjustment, but she loves the challenge of each new day.
RGU has an excellent staff of caring medical professionals just like Maria. If you are in need of urology care, contact us today. We will be there to walk you through the entire process.
